Documentation

ThinkMaterial prioritizes the security and privacy of your sensitive research data. Our platform is built with enterprise-grade security at its core, providing comprehensive protections while ensuring compliance with global regulations and industry standards.

Security Architecture

Multi-Layered Security Model

ThinkMaterial implements a defense-in-depth approach with multiple security layers:

graph TD
    A[Physical Security] --> B[Network Security]
    B --> C[Infrastructure Security]
    C --> D[Application Security]
    D --> E[Data Security]
    E --> F[Access Control]
    F --> G[Monitoring & Response]

This comprehensive security stack ensures protection at every level from physical infrastructure to user access.

Infrastructure Security

Our platform is built on enterprise-grade infrastructure with robust security measures:

  • Cloud Security: SOC 2 Type II compliant cloud infrastructure
  • Containerization: Isolated environments with security scanning
  • Micro-Segmentation: Network isolation between components
  • Automated Patching: Continuous vulnerability management
  • Hardened Configurations: Industry best practices for all systems

For on-premise deployments, we provide comprehensive hardening guidelines and configuration assistance.

Network Protection

Multiple layers of network security protect against unauthorized access:

  • TLS Encryption: All data in transit protected with TLS 1.3
  • Web Application Firewall: Protection against OWASP Top 10 threats
  • DDoS Mitigation: Advanced protection against denial of service attacks
  • Network Monitoring: 24/7 traffic analysis and anomaly detection
  • API Security: Rate limiting, authentication, and encrypted communications

Application Security

Our software development follows secure-by-design principles:

  • Secure SDLC: Security integrated throughout development lifecycle
  • Regular Penetration Testing: Third-party security assessments
  • Dependency Scanning: Continuous monitoring for vulnerable components
  • Static & Dynamic Analysis: Automated code security testing
  • Bug Bounty Program: Engagement with security researchers

Data Protection

Data Encryption

Comprehensive encryption protects your sensitive research data:

  • Encryption at Rest: AES-256 encryption for all stored data
  • Encryption in Transit: TLS 1.3 for all network communications
  • Key Management: Secure key storage with regular rotation
  • Database Encryption: Field-level encryption for sensitive data
  • Backup Encryption: All backups protected with encryption

Data Residency & Sovereignty

We provide flexible options to meet regional requirements:

  • Regional Deployments: Data centers in North America, Europe, and Asia
  • Data Residency Controls: Guarantees on data storage location
  • Sovereignty Compliance: Adherence to local data protection laws
  • Cross-Border Controls: Restrictions on data movement as required
  • Documentation: Transparent data flow mapping

Data Lifecycle Management

Comprehensive policies govern data throughout its lifecycle:

  • Classification: Automated and manual data classification
  • Retention Policies: Configurable data retention timeframes
  • Secure Deletion: Cryptographic deletion when data is removed
  • Archiving: Compliant long-term storage options
  • Recovery: Point-in-time recovery capabilities

Access Controls

Identity & Access Management

Robust authentication and authorization ensure appropriate access:

  • Single Sign-On: Integration with major SSO providers (Okta, Azure AD, etc.)
  • Multi-Factor Authentication: Required for all privileged access
  • Role-Based Access Control: Granular permission management
  • Just-in-Time Access: Temporary elevated permissions with approval
  • Privileged Access Management: Enhanced controls for admin accounts

Enterprise Access Features

Advanced capabilities for large organizations:

  • Directory Integration: Synchronization with enterprise user directories
  • Access Certification: Regular access reviews and attestation
  • Delegation: Hierarchical approval workflows
  • IP Restrictions: Access limits based on network location
  • Session Management: Timeout controls and forced re-authentication

Intellectual Property Protection

Special protections for valuable research IP:

  • Data Loss Prevention: Controls preventing unauthorized data export
  • Watermarking: Digital watermarking of sensitive outputs
  • Usage Audit: Comprehensive tracking of data access and usage
  • Attribution: Maintenance of discovery provenance
  • Collaboration Controls: Granular sharing permissions

Compliance & Certifications

Industry Certifications

ThinkMaterial maintains key security certifications and attestations:

  • SOC 2 Type II: Comprehensive audit of security controls
  • ISO 27001: Information security management system certification
  • GDPR Compliance: Full adherence to European data protection requirements
  • HIPAA Compliance: Available for healthcare-related research
  • FedRAMP Moderate: For US government customers (in process)

Industry-Specific Compliance

Additional compliance measures for specialized industries:

  • GxP Readiness: Support for pharmaceutical research compliance
  • NIST 800-171: Controls for government research
  • CMMC Level 3: For defense industry applications
  • 21 CFR Part 11: Support for electronic records compliance
  • Export Control: ITAR and EAR compliance capabilities

Compliance Documentation

Comprehensive resources to support your compliance requirements:

  • Security Whitepaper: Detailed description of security controls
  • Compliance Matrix: Mapping of controls to standards
  • Penetration Test Results: Summary of security testing
  • Access to Audit Reports: Available under NDA
  • CAIQ Responses: Standardized security questionnaire responses

Security Operations

Continuous Monitoring

Comprehensive visibility across the platform:

  • Security Information & Event Management (SIEM): Centralized logging and analysis
  • Intrusion Detection: Real-time threat monitoring
  • Behavioral Analytics: AI-powered anomaly detection
  • Vulnerability Scanning: Regular automated assessments
  • Asset Inventory: Complete visibility of all system components

Incident Response

Robust processes for security incident management:

  • 24/7 SOC: Security operations center with continuous monitoring
  • Defined Playbooks: Predetermined response procedures
  • Customer Notification: Timely communication of relevant incidents
  • Forensic Capabilities: Detailed investigation tools
  • Post-Incident Analysis: Continuous improvement process

Business Continuity

Ensuring service availability and data protection:

  • Disaster Recovery: Comprehensive DR plan with regular testing
  • Backup Strategy: Multiple backup approaches with geographical separation
  • High Availability: Redundant architecture for critical components
  • Recovery Time Objectives: Documented RTOs for different scenarios
  • Regular Testing: Scheduled DR exercises and validations

Deployment Options

Cloud Deployment

Our standard SaaS offering with enterprise-grade security:

  • Managed by ThinkMaterial in SOC 2 compliant cloud infrastructure
  • Regular security updates and patching
  • Shared responsibility model with transparent security boundaries
  • Geographic region selection for data residency compliance
  • Logical tenant isolation with strong security controls

On-Premise Deployment

For organizations with strict data locality requirements:

  • Complete platform deployment within your network boundary
  • Integration with local identity and security systems
  • Compatible with air-gapped environments
  • Support for your existing security monitoring tools
  • No outbound data transmission requirements

Hybrid Model

Combining the advantages of both approaches:

  • Core platform on-premise with selective cloud capabilities
  • Customizable data sharing boundaries
  • Synchronized security policies across environments
  • Consistent experience with flexible deployment
  • Transparent security model with clear responsibilities

Enterprise Security Features

Custom Security Controls

Tailored security measures for enterprise needs:

  • Custom Encryption: Integration with enterprise key management
  • Enhanced Logging: Specialized audit requirements
  • Custom Authentication: Integration with proprietary systems
  • Specific Compliance Requirements: Controls for unique regulations
  • Customized Security Monitoring: Integration with enterprise SOC

Additional Enterprise Safeguards

Extra protections for the most sensitive environments:

  • Customer-Managed Encryption Keys: Full control of encryption
  • Private Connectivity: Dedicated network connections without internet transit
  • Enhanced Background Checks: Additional vetting for support personnel
  • Custom Data Processing Agreements: Tailored legal protections
  • Security Joint Reviews: Regular security assessment meetings

Security Documentation

Available Resources

We provide comprehensive security documentation:

  • Security Whitepaper: Detailed overview of security architecture
  • Penetration Test Summary: Results of third-party assessments
  • Compliance Certifications: Copies of current certifications
  • Security Policies: Overview of core security policies
  • Risk Assessment: Methodology and approach

Enterprise Documentation Package

For enterprise clients (available under NDA):

  • Detailed Architecture Documents: In-depth technical security information
  • Control Matrices: Mapping to specific compliance frameworks
  • Threat Models: Analysis of security threats and mitigations
  • Third-Party Audit Reports: Complete assessment results
  • Security Roadmap: Upcoming security enhancements

Security Assurance

Security Testing

Regular validation of security controls:

  • Penetration Testing: Quarterly third-party assessments
  • Vulnerability Scanning: Weekly automated scanning
  • Red Team Exercises: Annual simulated attack scenarios
  • Application Security Testing: Pre-release security validation
  • Configuration Audits: Regular review of security settings

Third-Party Risk Management

Comprehensive oversight of our supply chain:

  • Vendor Security Assessment: Rigorous evaluation of all providers
  • Continuous Monitoring: Ongoing surveillance of third-party security
  • Contract Security Requirements: Explicit security obligations
  • Service Provider Audits: Regular review of critical vendors
  • Fourth-Party Risk Analysis: Extended supply chain visibility

Getting Started with Security

Security Implementation Process

  1. Security Requirements Review: Assessment of your specific needs
  2. Architecture Planning: Design of appropriate security controls
  3. Implementation: Deployment of security measures
  4. Validation: Testing and verification of controls
  5. Documentation: Comprehensive security documentation
  6. Ongoing Management: Continuous security operations

Security Resources

Enterprise Security Contact

For detailed security discussions or custom requirements:

Our security team is available to address any specific concerns or requirements you may have regarding the protection of your valuable research data.